DAVE ALEXANDER CENTER FOR SOCIAL CAPITAL

As Televerde CEO Vince Barsolo puts it, “AI is already replacing jobs. That’s not a forecast. It’s already happening. And as CEOs, we’re the ones signing off on it.” And, while AI can bring efficiencies, there’s a catch: “Algorithms can’t build trust, inspire loyalty or spark creativity,” he writes. “They can process tasks but can’t hold a company together when the ground shifts. The companies that survive disruption won’t be the ones with the most tools. They’ll be the ones that safeguarded their human foundations and kept their people connected and committed.” If you’re wrestling with challenging decisions on whether to use AI, you won’t want to miss his essay, “The CEO AI Dilemma: Short-Term Efficiency or Long-Term Sustainability?”